salary: $23 - $24 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required
Responsibilities
- Will support HOI - personal homeowners insurance policies + mortgages
- Then will move into other areas to support (HOA, Condo, etc)
- Responsible for document gathering from the customer
- Assigned work each day from escalation inbox. Will pull up loans, look up stipulations and find out why those are coming up. Then will work with agents to get stipulations satisfied
- Inbound + outbound phone work
- 30+ outbound calls per day
- 5-10 inbound calls per day
- Expect for these numbers to increase as volume increases
- Although primarily phone work, also use websites to communicate with agents
- Working with agents to discuss new policies, coverage and updates
- Once documents come back will pre-review
- Uses CORE software - mortgage system, and Assurance
- Will communicate with all levels of management
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
