We’re looking for enthusiastic and customer-focused professionals to join our team as Inbound Member Services Agents in Englewood, CO. If you have a passion for helping people, enjoy engaging conversations, and thrive in a fast-paced environment, this is the perfect opportunity for you!
Location: Onsite – Englewood, CO Pay Rate: $17/hr Temp-to-Hire Opportunity
Schedule:
- 8-hour shifts between 6 AM – 9 PM, 7 days a week.
- Training: Two weeks, 8:30 AM – 5 PM (Monday – Friday).
- Days Off: One weekday and one weekend day off.
Be part of a company that champions fun, freedom, and adventure—making RVing and the outdoor lifestyle easier for everyone! Work in a dynamic call center environment with growth opportunities. Gain valuable sales experience while providing top-notch customer service. What We’re Looking For:
✅ High school diploma or equivalent (Must be 18+ years old). ✅ 1+ year of call center or sales experience required ✅ strong communication skills – both verbal and written. ✅ Ability to multitask and stay organized in a fast-paced setting. ✅ Basic computer skills – training provided on in-house systems. ✅ Must pass a background check.
salary: $16 - $17 per hour
shift: First
work hours: 6 AM - 9 PM
education: High School
Responsibilities
Job Duties:
• Provide excellent customer service and sell a variety of Good Sam memberships; Heavy emphasis on call center sales and up-selling.
• Receive and respond to membership inquiries by listening attentively and responding with first class customer service.
• Process and receive customer calls and solicit additional sales of various memberships and services.
• Provide knowledge to customers by explaining the type of service or membership offered.
• Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates.
• Validate and update membership accounts with required call and order information.
• Perform other duties as assigned.
The essential functions of this role include:
- working weekends
Skills
- Basic Software Skills (1 year of experience is required)
- Active Listening (1 year of experience is required)
- Sales (1 year of experience is required)
- Customer Service (1 year of experience is required)
- Adapting to Change (1 year of experience is required)
Qualifications
- Years of experience: 1 year
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
