engagement strategy specialist.

The Engagement Strategy Specialist is a strategic leadership role within our Global Workplace Strategy function responsible for managing client relationships, leading successful project delivery, and enhancing overall client satisfaction and enablement.

The position requires driving strategic alignment across projects and initiatives, ensuring cross-functional collaboration, and proactively fostering client-centric excellence.

This role collaborates extensively across diverse business functions, ensuring alignment with overarching business objectives to deliver measurable outcomes and cultivate strategic partnerships.

Requirements/Must Haves:

• Education - Bachelor’s degree in business administration, Management, Marketing, Real Estate, Construction, Sales and Marketing or related discipline (Masters preferred).

Project Management Professional (PMP) Certification.

• Experience - Minimum 7+ years in engagement management, client relationship management, strategic account management, or project management. Management Consulting or Business Development experience preferred.

• Technical Skills - Proficiency in CRM tools (e.g., Salesforce), Microsoft Office Suite, Project Management software, Data Management and Analytics.

• Leadership Competencies - Strategic oversight, client-centric approach, analytical proficiency, problem-solving capabilities, executive presence.



This starts as a 6-month contract position with the possibility of extension, or converstion to perm, based on performance and business needs.



Pay: $65-70 per hour (W2) paid weekly.



NO C2C, Corp-to-Corp, or Referrals



INTERESTED? APPLY NOW!

FOR MORE IMMEDIATE CONSIDERATION, email a current resume to iris.levy@randstadusa.com

TXT: Your NAME and ENGAGEMENT to 954-308-6735





salary: $65 - $70 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

• Manage and oversee strategic execution and continuous enhancement of client engagement initiatives.
• Manage and strengthen relationships with high-profile clients, proactively ensuring client satisfaction, loyalty, and effective issue resolution.
• Strategically align project deliverables with client objectives and internal organizational priorities.
• Foster cross-functional collaboration and effective communication among internal teams such as Finance, Human Resources, Office of General Counsel, SPMC, Information Technology, Global Security, and others.
• Provide executive oversight and manage escalations for high-stakes or complex GWx engagements.
• Implement continuous improvement processes in client relationship management and service delivery.
• Monitor and analyze client engagement metrics, leveraging analytics to drive improvements in operational excellence.
• Participate and/or lead in special GWx Strategy and planning projects and perform other duties as assigned.
• Research industry trends relating to key business unit partners' direct functions; be well-positioned as a forward-thinking, solutions-driven partner to clients.

• Conduct proactive strategic consultations and research to accurately assess client needs, clearly establishing and articulating client priorities.



• Schedule and facilitate regular client feedback sessions and effectively triage client feedback.




Skills

Operational and Strategy Alignment

engagement management (7 years of experience is preferred)

client relationship management (7 years of experience is required)

strategic account management (7 years of experience is required)

project management (7 years of experience is required)

Qualifications

Years of experience: 7 years

Experience level:

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.