- Pay: $17.96 per hour
- Contract Position: 2 Years
- Recruiter Contact Number for this Position: 210-404-4575*
- Recruiter Contact Email for this Position: ris-tx_cg-dl@randstadusa.com
- Independently process account transactions (such as redemptions, maintenance, and plan establishment).
- Conduct limited outbound calls to sponsors, third-party administrators, or advisors to clarify written requests.
- Perform quality reviews of transaction processing to ensure accuracy.
- Gather and assess information efficiently and effectively.
- Read, interpret, and act on instructions provided by investors and financial advisors with a high degree of accuracy.
- Create clear and concise written notes to document work performed when necessary.
- Work collaboratively in a team environment and demonstrate sound judgment in resolving moderate complexity matters.
- High learning agility and the ability to quickly adapt to new concepts, procedures, and processes.
- Exceptional attention to detail, accuracy, and multi-tasking skills.
- Excellent written and verbal communication skills.
- Proficiency in using Windows-based computer systems, including basic Microsoft Excel, web browser-based tools, and troubleshooting.
- Reliable and consistent accuracy and detail orientation.
- Excellent problem-solving skills for complex inquiries and requests.
- Previous customer service experience required; experience in the retirement industry preferred but not mandatory.
- Experience working in a financial institution office or professional environment for 3+ years.
- Must be willing to work 100% in the office with no option for remote work.
- Flexibility to accommodate schedule changes and work additional hours if needed.
- Ability to take on additional tasks as needed.
- Punctuality, dependability, and the ability to respond well to feedback.
- High level of honesty, integrity, and ethical standards.
- Communicate respectfully and professionally.
salary: $17.95 - $17.96 per hour
shift: First
work hours: 7 AM - 5 PM
education: High School
Responsibilities
- Reviewing inbound checks intended for retirement funds
- Processing of funds based on client's request
- Seeking additional information when needed
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
