- Competitive Pay: $20–$24/hr based on experience
- Bonus Structure: Generous, performance-based bonuses
- Remote Work: Enjoy work-from-home flexibility year-round
- Full Benefits: Health, dental, vision, 401(k), and PTO
- Handle inbound and outbound calls to support Medicare clients
- Manage live transfers from our in-house lead generation team
- Reach out to carrier partner customers to assist with Medicare options
- Provide exceptional service with a customer-first mindset
- 2+ years of Medicare sales experience (required)
- Active Health Insurance License
- 2025 AHIP Certification
- Communication skills and ability to work independently
- Availability to work full-time (40 hours/week)
salary: $20 - $24 per hour
shift: First
work hours: 7 AM - 11 PM
education: High School
Responsibilities
- Inbound and Outbound Calls: Handle inbound inquiries and make outbound calls to current customers regarding Medicare products
- Live Transfers: Engage in live transfers from our lead generation team to connect with interested clients promptly
- Outbound Calls to Carrier Partner Customers: Reach out to customers of our carrier partners to provide information and support regarding their insurance options
- Key Hiring Requirements:
- Able to handle 50-80 calls/day, live transfers, Medicare discussions.
- Familiar with CRM system (any)
- between multiple screens and speak to customers simultaneously.
- Candidates must be 2025 certified with a valid release letter.
- Experience: At least 2 years of AEP enrollment experience.
- Current active Health Insurance License
- 2025 AHIP (America's Health Insurance Plans) certification
- Technology Skills: Agents must be computer-savvy, able to multitask while speaking with customers.
- Equipment: Web cam, headset, at least two monitors.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
