salary: $20 - $22 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required
Responsibilities
- Handle customer inquiries via phone, email, and chat in a professional and timely manner.
- Process orders, track shipments, and resolve any order-related issues.
- Communicate with the production and logistics teams to ensure timely deliveries.
- Maintain accurate records of customer interactions and transactions.
- Assist in resolving customer complaints and provide effective solutions.
- Provide product and service information to customers.
- Support the sales team with customer account management.
- Previous experience in customer service, preferably in a manufacturing or food packaging environment.
- Excels at communication and problem-solving skills.
- Biligual in Spanish and English preferred
- Ability to multitask and work in a fast-paced environment.
- Proficiency in Microsoft Office, Excel and order management software.
- Team player with a positive attitude and attention to detail.
Skills
- Telephone Etiquette
- Typing Skills
- Client Service
- Customer Relations
- Customer support
- Basic Computer Skills
- Adapting to Change
- Customer Service
- Customer Relationship Management
- Spanish
- Excel
Qualifications
- Years of experience: 3 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
