salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: Associate
Responsibilities
- Proactively contact customers to validate and update their company information to ensure accuracy in the company’s lockbox system.
- Communicate any changes in lockbox procedures or address changes to customers in a clear and timely manner.
- Identify and monitor uncleared checks within the AR department’s accounts.
- Reach out to customers to confirm the status of uncleared checks, determining if the payment can be processed or if a replacement check needs to be issued.
- Follow up with customers to resolve any discrepancies or delays in check clearance in a professional and courteous manner.
- Coordinate with the Treasury team to ensure smooth processing of payments and accurate tracking of checks.
- Partner with the AR department to resolve payment discrepancies, ensuring that accounts are properly credited.
- Provide timely updates to relevant internal stakeholders on the status of customer accounts, particularly in relation to lockbox changes and uncleared checks.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.