Job Title:
Licensed Property and Casualty Insurance Agent – Call Center
Location:
4601 Corporate Dr. NW #115, Concord, NC 28027
Job Type:
Full-Time Permanent
Salary:
$21.50 per hour plus performance bonus opportunities
Job Description:
Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
Responsibilities:
• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
• Some upselling of products or services to existing customers may be required
Qualifications:
• Active Property and Casualty License in the state of North Carolina
• 6 months or more of customer service experience
• High school diploma or equivalent required
• Recognize, apply and explain your product or service knowledge
• Integrity to follow guidelines on maintaining members’ privacy
• Computer experience
Benefits:
• Competitive base salary
• Paid training and continuing education opportunities.
• Career advancement opportunities in a growing industry.
• PTO, tuition reimbursement, health and wellness incentives
If you are a driven Licensed Property and Casualty Insurance Agent looking to grow your career in a high-energy call center environment, we encourage you to apply today!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.