This role is perfect for someone who thrives in a fast-paced, detail-oriented environment and enjoys being the heartbeat of a close-knit team. You’ll play a central part in ensuring our clients feel heard, supported, and confident from their first call to the final case closure — all while keeping the back-end of our operations running smoothly. This position pays $20/hr - it is not a salaried position. Location is in Mandarin and the hours are 8:30-1:30 Monday-Friday.
salary: $25,000 - $26,000 per year
shift: First
work hours: 8:30 AM - 1:30 PM
education: High School
Responsibilities
- Serve as the primary liaison for new and existing clients, managing intake, touchpoints, and case closures with professionalism and care.
- Ensure top-tier client service by fostering strong communication and a welcoming environment for all client interactions.
- Coordinate meetings and consultations, guiding clients through onboarding and following up to keep everything on track.
- Draft and process legal documentation, including client retainer agreements, with attention to detail and confidentiality.
- Maintain and update client records in our CRM system, ensuring data accuracy and quick access for the legal team.
- Support firm-wide operations by upholding and refining standard operating procedures (SOPs) to keep everything cohesive and efficient.
- Conduct occasional internal audits to evaluate client engagement and contribute ideas for continuous improvement.
- Provide general administrative support to attorneys and team members as needed — a true team player is key.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
