We are a leading organization seeking enthusiastic and skilled Customer Support Representatives to join our dynamic call center team. In this role, you will be the first point of contact for our valued customers, providing support, resolving inquiries, and ensuring a positive experience. This is an excellent opportunity to utilize your language skills and build a rewarding career with a company that values its employees.
salary: $18.5 - $19 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Responsibilities:
- Answer inbound calls and respond to customer inquiries in both English and Spanish.
- Provide accurate information about our products and services.
- Troubleshoot customer issues and offer effective solutions.
- Process orders, returns, and exchanges efficiently and accurately.
- Fluency in both English and Spanish (written and verbal) is required.
- High school diploma or equivalent; some college coursework preferred.
- Previous customer service or call center experience is a plus.
- Competitive compensation and benefits package.
- Comprehensive training and ongoing support.
- Opportunities for professional growth and advancement.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
