- Exceptional attention to detail in every aspect of work.
- Effective task prioritization with ability to multi-task.
- Excellent team skills and able to work in a highly dynamic environment.
- Outstanding verbal and/or written communication with the ability to express ideas clearly and precisely.
- Passionate about quality and customer focus.
- Excellent organizational skills and solid problem-solving abilities.
- Proficient people skills
- Proficient in Microsoft programs such as Outlook, Teams, Word, & SharePoint.
- Knowledge of SAP order fulfillment systems
- Proactively and positively supports change and can lead change when required
- Motivated team player and works effectively in a close-knit team
- Ability to manage and prioritize multiple tasks/projects
- Proficient in Excel
salary: $20 - $21.42 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Manage assigned domestic and international customers to execute error free transactions
- Receive, validate and enter customer orders accurately and timely using both PeopleSoft (PS) as well as SAP order management systems (depending upon source location). For export orders or NA orders sourced from an offshore location, creation of orders includes a sizable logistics component using ‘Origin Manager’:
- Create templates in Origin Manager for each ship from location to each customer.
- Reference routing guide to select proper carriers and request new quotes from the Global Logistics Organization (GLO) team as needed.
- Gather all shipment weights/dims, customer details, and plant details to create bookings in Origin Manager.
- Maintain existing and (as needed) create new processes for all WW CS locations.
- Create and maintain ePOs for third party vendors and ensure proper approvals.
- Approve all ‘sold through’ invoices and review to confirm details are correct.
- Follow specific, detailed processes for orders shipping to designated locations, ensuring adherence to customs regulations. (Stamping, etc.)
- Assist other Customer Service (CS) groups around the world as needed with their responsibilities.
- Create and issue credits/rebates for any fiber issues, price changes, etc. and update the RMA system to then close out RAs created for said credit/rebate.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
