customer service sales manager.

Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity.  Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering with related department colleagues to proactively provide services for customers.  Ensure regulatory compliance and staff adherence to bank policies and procedures.  Maintain operational integrity of the branch.

salary: $58,240 - $68,640 per year
shift: First
work hours: 8 AM - 4 PM
education: Bachelors

Responsibilities

Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity.  Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering with related department colleagues to proactively provide services for customers.  Ensure regulatory compliance and staff adherence to bank policies and procedures.  Maintain operational integrity of the branch.




Skills

Mandarin/Chinese (1 year of experience is required)

Banking Operations (3 years of experience is required)

Banking Relations (1 year of experience is preferred)

Qualifications

Years of experience: 3 years

Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.