salary: $25 - $28 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Enter customer orders and updates accurately, making sure all details are correct
- Keep customers updated on their order status and help with any delivery or return questions
- Work with other teams to resolve issues related to shipping, pricing, or product availability
- Keep customer records organized and updated
- Respond quickly and professionally to emails and calls from customers and coworkers
- Use systems like ERP or SAP to track orders and help improve service
- Help improve processes to make the customer experience even better
Skills
- Follow-up
- Active Listening
- Telephone Etiquette
- Empathy
- Typing Skills
- CRM
- Basic Software Skills
- Basic Computer Skills
- Customer Service
- Industry Representative
- Call Center Support
- Client Service
- Customer Relations
- Customer support
- Customer Relationship Management
- Order Entry
- Updating Order Status
- Resolving Pricing Issues
- Filing
- Scanning
- Database Management
- Organizational Skills
- Microsoft Office
- ERP
- SAP
- Food Service Industry
- Supply Chain Industry
- Manufacturing Industry
Qualifications
- Years of experience: 3 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.