Are you passionate about helping others and possess strong organizational skills? Join our dedicated team in Broomfield, CO!
We are seeking a motivated and detail-oriented Patient Care Coordinator to join our supportive administrative team. This role is crucial in providing excellent service to our patients and ensuring the smooth operation of our back-office functions through accurate data management and effective communication.
What You'll Do (Responsibilities):
- Data Entry: Accurately and efficiently enter patient information, appointment details, and other necessary data into our systems (potential EMR usage).
- Customer Service: Serve as a key point of contact, providing outstanding customer service to patients, addressing their inquiries, and resolving issues professionally.
- Patient Communication: Handle inbound and outbound patient calls related to scheduling, appointment reminders, follow-ups, and general questions.
- Administrative Support: Perform various back-office administrative tasks to support overall patient care coordination and team efficiency.
You'll be an integral part of a collaborative and team-minded group of Patient Care Coordinators.
What We Require:
- Minimum of 3 months experience in a customer service-focused role.
- strong communication and interpersonal skills.
- Proficiency in basic computer tasks and data entry.
- A keen eye for detail and commitment to accuracy.
- Ability to work effectively within a team environment.
- Previous experience specifically in data entry roles.
- Experience working with Electronic Medical Records (EMR) systems.
- Background in a healthcare or medical office setting.
- Work Schedule: Full-Time, Monday through Friday, 8:30 AM - 5:00 PM MST.
- Work Location: On-site at our Broomfield Admin office
- Dress Code: Business Casual.
- License/Certification: No professional license or certification is required for this position.
salary: $21.99 - $22 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Data Entry: Accurately inputting patient information, appointment details, and other relevant data into company systems (potentially including Electronic Medical Records - EMR).
- Customer Service: Providing high-quality customer service to patients, addressing their questions and concerns effectively.
- Patient Calls: Managing inbound and outbound calls with patients, which may include scheduling appointments, providing reminders, conducting follow-ups, and answering inquiries.
- Back Office Administration: Performing various administrative tasks to support the back office operations and patient care coordination processes.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
