Key Responsibilities:
- Manage the full-cycle accounts receivable process, ensuring timely invoicing and accurate customer account records
- Handle incoming payments, process credit card transactions, and manage deposits for prepaid and custom orders
- Investigate and resolve chargebacks and credit card disputes by communicating directly with customers and financial institutions
- Follow up on outstanding balances and maintain professional, proactive communication to support timely collections
- Assist in account reconciliations and maintain documentation for audits and internal reporting
- Collaborate with internal teams to resolve billing discrepancies or customer account issues
- Read, understand, and apply procedures from various vendor manuals to ensure compliance and efficiency
- Experience or knowledge of logistics and routing procedures is a major plus and can enhance performance in this role
- strong analytical and problem-solving skills
- Proficiency in QuickBooks (preferably Manufacturing & Wholesale version) and Microsoft Excel
- Solid understanding of accounting principles and fair credit practices
- Excellent written and verbal communication skills
- Attention to detail and organizational abilities
- Ability to manage multiple priorities and tasks without sacrificing accuracy
- A proactive, self-motivated attitude and the ability to work independently as well as part of a team
salary: $55,000 - $65,000 per year
shift: First
work hours: 8 AM - 4 PM
education: Bachelors
Responsibilities
The Accounts Receivable & Chargeback Specialist is responsible for managing the full-cycle accounts receivable process, ensuring timely and accurate invoicing, payment posting, and collections. This role involves maintaining up-to-date customer records, processing credit card transactions, and managing deposits for both prepaid and custom orders. A key part of the position includes handling chargebacks—investigating claims, analyzing disputes, and working directly with customers and financial institutions to resolve issues professionally and efficiently.
Additional responsibilities include monitoring outstanding balances, sending collection reminders, and assisting with reconciliations as needed. The role requires clear and consistent communication with internal departments, vendors, and customers to resolve discrepancies and maintain accurate financial records.
A understanding of accounting principles, attention to detail, and the ability to follow vendor procedure manuals is essential. While not required, experience or knowledge of logistics and routing procedures is highly valued and will enhance performance in this role. Candidates should be proficient in QuickBooks (Manufacturing & Wholesale version preferred) and Microsoft Excel, and be capable of managing multiple tasks in a fast-paced environment.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
