- Minimum of 1 year of B2B client/customer service experience highly preferred.
- Skills: analytical and problem‑solving abilities.Excellent organizational, time‑management, and multitasking skills.Proven ability to learn new products and systems rapidly.
- Skills: analytical and problem‑solving abilities.Excellent organizational, time‑management, and multitasking skills.Proven ability to learn new products and systems rapidly.
salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Client Support:
- Partner with the customer‐facing team to deliver prompt, convenient, and professional service to assigned clients.
- Serve as a primary point of contact for routine inquiries, status updates, and issue resolution.
- Partner with the customer‐facing team to deliver prompt, convenient, and professional service to assigned clients.
- Back‑End Operations:
- Execute invoicing, issue and track data requests, and manage follow‑ups with clients.
- Proactively oversee the order process from initiation through completion.
- Execute invoicing, issue and track data requests, and manage follow‑ups with clients.
- Process Management:
- Monitor and manage client orders to ensure on‑time delivery and accuracy.
- Identify and escalate potential bottlenecks or discrepancies to leadership.
- Monitor and manage client orders to ensure on‑time delivery and accuracy.
- Continuous Improvement:
- Quickly absorb and apply product knowledge to meet evolving client needs.
- Contribute ideas to streamline workflows and improve service efficiency.
- Quickly absorb and apply product knowledge to meet evolving client needs.
- Experience:
- Minimum of 1 year of B2B client/customer service experience highly preferred.
- Minimum of 1 year of B2B client/customer service experience highly preferred.
- Skills:
- strong analytical and problem‑solving abilities.
- Excellent organizational, time‑management, and multitasking skills.
- Proven ability to learn new products and systems rapidly.
- strong analytical and problem‑solving abilities.
- Technical Proficiency:
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
