- Minimum of 5 years of experience in managing service projects and service personnel.
- Minimum of an Associate Degree in related field preferred.
salary: $90,000 - $110,000 per year
shift: First
work hours: 7 AM - 4 PM
education: Associate
Responsibilities
- Minimum of 5 years of experience in managing service projects and service personnel.
- Minimum of an Associate Degree in related field preferred.
- Provide Technical Support to API Customers, Sales Partners, and Vendors.
- Lead monthly meetings with Service Technicians.
- Manage Service Technicians keeping a focused and healthy attitude.
- Conduct Service calls as needed.
- Perform ride-alongs with Service Technicians as well as with Sales Partners.
- Provide leadership to Service Technicians through product knowledge, service advice, etc., as necessary to ensure that customer satisfaction, gross profit objectives, parts and service goals are met.
- Coordinate with the Branch Sales VP, Branch Manager, and Vendors a formal and informal training of Service Technicians.
- Responsible for maintaining vendor relationships. Monitor and maintain spare parts inventory in Branches and in Service Technician’s possession and coordinate physical counts.
- Conduct performance reviews for Branch Service Technicians.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
