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job summary:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Perform hardware and software troubleshooting, testing, and repair of products in accordance with approved service manuals and company specifications (i.e. system calibrations) Ability to troubleshoot device failure (CPAP and APAP) to sub-assembly level using service manuals and service software, various tools, and test equipment (i.e., flow meter, manometer, digital voltage meter, and oscilloscope) and provide clearly written recommendations regarding repair of equipment Document all technical findings and customer-reported problems in the complaint tracking database, including the resolution recommended, and the process taken towards resolution Adhere to company policies and procedures regarding complaint handling processes, service entitlement verification, and problem escalation Maintain adherence to knowledge base of trends, and ability to stay up to date with all technical specifications and notifications on wide variety of ResMed products
location: Lithia Springs, GA
salary: $20/hr
work hours: 7:00AM to 3:30PM
dress code:
Shirts or t-shirts must have sleeves and be without any holes or rips. Pants without any holes or rips. No profane or suggestive texts and images. Closed toe and non slip footwear only.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.