quality assurance associate - now hiring.

Reporting to our Quality Assurance Manager the Quality Assurance Coordinator supports the daily activities and coordinates the tasks needed to maintain the quality management system. The Quality Coordinator will provide overall management of the document control, customer complaint, and corrective action processes. This individual will also provide critical support for the effective implementation of the ISO 9001 and ISO 17025 Quality Management Systems. This position is contract to hire. Oversees customer complaint system to ensure that all customer complaints received are appropriately investigated and concluded per the organization's complaint handling procedure. Maintains records resulting from the complaint process and assists in analyzing trends for continuous improvement. Provides leadership in internal Customer Service, Operations and Sales Complaint Review meetings. Acts as an administrator for document control processes company-wide including monitoring reviews, assisting in overseeing entry of new documents into QMS, processing revisions, ensuring documents adhere to company standards and are relevant to business operations in accordance with supported ISO standards. Initiates Corrective Actions (CAs) company-wide if appropriate resulting from internal non-conformances, vendor non-conformances, internal audits and customer audits or feedback. Coordinates root cause analysis activities and drives effective closure of these CAs. Supervises corrective action resolution and maintains documentation resulting from the CA process. Assists Quality Manager to coordinate and support external audits. Arranges and coordinates scheduling with external auditors, and participates in the audit as needed. Participates in conducting internal audits of documented company processes to relevant standards. Reports out on corrective actions, observations and opportunities for improvement. Maintains quality department training records and assists in administration of the company-wide training record system. Follows up on any pending training needs company-wide. Participates in continuous improvement activities, in conjunction with Continuous Improvement staff, to reduce non-conformances and improve business operation outcomes. Performs other duties as assigned. JOB QUALIFICATIONS AND REQUIREMENTS Minimum Background and Skills Required: H.S. Diploma or equivalent 4+ years of related quality experience in a manufacturing environment Knowledge of MS Word, Excel,

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.