customer service specialist - now hiring.

Ready to enhance your customer service skill set, earn more and advance your career? Experienced customer service professionals are on the front lines they keep businesses moving, resolve a wide range of challenges and contribute bottom-line value by ensuring customer loyalty. But it takes more than just listening and troubleshooting skills to excel in this role. Youll also have to be calm under fire, able to think on your feet and never lose your cool. Sound like you? If so, you should know that were hiring customer service professionals for a number of roles right now. Click to learn more and be sure to apply. Well set up an online interview if we think you could be a match.

job summary:
Are you a problem-solver with a knack for customer service? Do you enjoy helping people troubleshoot and resolve technical issues? If so, we have an exciting opportunity for you! We're looking for a Technical Customer Service Representative to join our team and assist customers with technical questions about hot water heaters. In this role, you will handle approximately 60 inbound calls per day, providing expert guidance and troubleshooting support to ensure customers get the most out of their products.

location: Johnson City, TN
salary: $16/hr
work hours: 10:00AM to 8:00PM

dress code:
Our call center maintains a **professional yet comfortable dress code** to ensure a polished and productive work environment. Employees are expected to follow **business casual attire**, including collared shirts, blouses, or polo shirts paired with dress pants, khakis, or knee-length skirts. Closed-toe shoes such as loafers, flats, or dress shoes are required. While we encourage a relaxed and welcoming atmosphere, overly casual attire-such as ripped jeans, shorts, flip-flops, or graphic t-shirts-is not permitted. Maintaining a professional appearance helps us create a positive workplace culture while representing our company's values.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.