customer service specialist - now hiring.

Ready to deliver world-class customer service experiences? Doing so has never been a higher organizational priority nor, for that matter, have companies ever found it so hard to find people with your skill set. That's because even as call volumes are spiking, vacancies appear to be increasing and many call centers have decided to increase wages as a consequence. So if you're a highly polished, hands-on pro looking for your next career move, this just might be that opportunity. Click to learn more about the role we're hiring for and be sure to apply. We'll schedule online interviews with qualified candidates promptly.

job summary:
Builds and maintains customer loyalty by providing prompt, accurate and friendly customer service. 2) Answers calls pertaining to replacement parts requests, product information, problem solving assembly assistance and retailers carrying Step2 products. 3) Enters orders over the phone and answers any pertinent questions from our customers relating to their Step2.com order such as pricing, delivery, product information 4) Answer consumer emails and enter email orders into system (Enter sends to print) 5) Resolves customer issues via phone or follow-up email regarding shipment shortages, lost shipments, tracking packages, etc. 6) Researches open orders to determine why an order hasn't shipped, etc.

location: Streetsboro, OH
salary: $17/hr
work hours: 08:00 AM - 05:00 PM

skills:

• Computer proficiency
• Phone based customer service experience

dress code:
Business Casual



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.