We're looking for an experienced Technology Delivery Lead with a strong understanding of the US Power Market to oversee IT operations for our client's Wholesale Applications. This role is crucial for managing end-to-end service delivery, incident resolution, and batch operations. The Technology Delivery Lead will work onsite, directly collaborating with the client to provide a seamless experience and support for critical IT processes.
Must-Have Skills:
- US Power Market Knowledge: Extensive experience and understanding of the US Power Market and commercial trading.
- Service & Delivery Management: 7+ years of expertise in delivery excellence and IT service management.
- Operational Management: Proven hands-on experience managing IT operations, batch processes, and incident resolution.
- Familiarity with cloud providers like AWS or GCP to support IT operations in cloud environments.
This position offers the chance to work directly with a major client in the US Power Market, leading IT service delivery in a critical industry. If you are an experienced technology leader with a passion for operational excellence and client success, we encourage you to apply.
Application Instructions: Submit your resume and relevant experience to apply for this role.
location: Irving, Texas
job type: Contract
salary: $77 - 80 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:
Key Responsibilities:
- Manage IT operations for wholesale applications, focusing on incident resolution, batch processing, and compliance with SLAs.
- Coordinate month-end/year-end activities and support essential business processes.
- Oversee onshore/offshore teams for daily operations, ensuring alignment with client standards.
- Act as a primary point of contact for high-impact incidents and provide updates to client leadership.
- Participate in audits and manage security patching activities.
- Report on key metrics and status updates to Accenture and client leaders.
qualifications:
- Experience level: Experienced
- Minimum 7 years of experience
- Education: Bachelors (required)
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
