Client DOT has many legacy systems and manual process that they are looking to modernize. This position is key to work with the business to understand workflow, requirements, and eventually to work closely with business to assist with the IT procurement process, RFPs, contracts and also systems implementations. This position with act as the technical lead for COTS / Cloud Hosted implementation projects.
location: Augusta, Maine
job type: Contract
salary: $48.33 - 53.33 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Solid understanding of networking/distributed computing environment concepts.
- Understands principles of routing client/server programming.
- Manage expectations at all levels: customers/end users, executive sponsors.
- Ensure quality standards are followed.
- Understand the business application of technical support and design in an application development environment.
- Work with the various Infrastructure teams and operations provider to identify the strategic direction of systems management activities.
- Understands the design of consistent network-wide file system layouts
- Maintain strong relationships with employees and various tier two and three support groups.
- Develop plans for disaster recovery/ back up and archiving.
- Manage the daily operations of the systems management team to ensure service levels are being met.
- Manage the systems management team's support issue and backlog.
- Monitor the team's open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels.
- Act as the first level of escalation for high priority support issues.
- Function as the liaison to the various support groups with whom the systems management team interfaces.
- Develop the technical infrastructure maintenance strategy.
- Manage the system management resources.
- Act as a system's management expert.
- Analyze, determine, and document requirements in terms of system management needs and implement them.
- Identify, approve, and prioritize team projects.
- Manages a large site or network.
- Recommends policies on system use and services
qualifications:
- Experience level: Experienced
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
