- Provide overall management for implementation of medium to large size E,F&I projects, with medium/high complexity, within a Customer network.
- Primary responsibility of Services Project Managers is to successfully manage Customer projects, driving achievement of Customer and Ciena cost, schedule and quality goals on the project.
- Ensure that Service target margins are achieved, contributing to accurate revenue recognition, ensuring committed schedules and deliverables are met, and that projects meet Customers expectations for quality and service.
- Services Project Managers may support pre-sales activities, providing project management subject matter expertise and contributing to Customer proposals and RFP responses, as required.
- Deployment Project Managers typically interface with the Ciena Program Managers, Customer project management and Ciena Operations teams, Field Operations, Sales, Bid Management, Service Delivery Groups, and Finance to ensure project deliverables and financial targets are met.
- Accountable for Services (E, F & I) Project Financials, Timelines and Quality
- Validate Project "Scope of Work" against Sales Order to Develop detailed project plan
- Provide Project SOW Package to Functional teams to facilitate Internal Resource Planning and/or Partner RFQ's.
- Oversees and ensures proper planning to meet sales forecasts, based on input from Program Management and other internal teams.
- Make certain that deviations to the project schedule are investigated and properly followed up.
- Ensures proper contact with customers relating to field project activities.
- Works closely with Engineering, Deployment Coordinators and Partners on project implementation within the E, F & I Services Organization.
- Partners directly with internal and external customers to translate requirements into structured and executable tasks and milestones.
- May be responsible for multiple projects encompassing a product area or supply chain area, and may help direct less senior Deployment Project Managers in their duties
- Facilitate communication between internal groups, internal functions, and outside suppliers/customers as necessary in support of the project execution
- May be required to contribute to process management optimization efforts associated with project management
- Document and communicate project status, obstacles and resolutions to management
- Accountable for developing and coordinating carefully designed and approved action plans to successfully complete E,F & I projects.
- Act as the primary point of contact for all aspects of E,F&I projects, during the onsite implementation phase.
- Assure all parties maintain close communication and coordination regarding project status and milestones.
- Maintain project schedules and report to Management regularly or as agreed.
- Participate in, or lead, process improvement initiatives as assigned
- Provides input to department budgets as assigned.
- Customer Focused - Addresses underlying needs of the customer
- Critical Thinking / Analysis- Sees multiple relationships and goes beyond the direct information presented to get to the "root of the problem".
- Judgment - Makes moderately Complex decisions while weighing the pros and cons
- Decisiveness - Delivers decisions in the face of completing alternatives
- Developing Others - Provides direct instruction and/or on going coaching to those junior to themselves
- Organizational Awareness - Understands formal and informal structure and the climate / culture of the organization
- Outstanding planning, scheduling, coordination and problem solving skills
- Superior Communication, Organization and Leadership skills
- Superior Resource Management ability and understanding of Outsourcing Methodology
- A hands-on Manager that will manage by Team Building
- Is self motivated and can work from high level departmental goals
- A team player that will work well in a cross functional team environment
- Must have proficiency with various software applications including Microsoft Office (Word, PowerPoint and Excel) along with Visio and Project
- Understands JIT (Just In Time) concepts as they pertain to EF&I Field Projects
- Bachelor's degree in related field from a college or university with four to six years related experience;
- Equivalent combination of education and experience
- Optical, Route Switch or related project experience
- Advance degree preferred
- PMP Certification or plan to get within a year
location: HANOVER, Maryland
job type: Contract
salary: $50 - 59 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:
- Accountable for Services (E, F & I) Project Financials, Timelines and Quality
- Validate Project "Scope of Work" against Sales Order to Develop detailed project plan
- Provide Project SOW Package to Functional teams to facilitate Internal Resource Planning and/or Partner RFQ's.
- Oversees and ensures proper planning to meet sales forecasts, based on input from Program Management and other internal teams.
- Make certain that deviations to the project schedule are investigated and properly followed up.
- Ensures proper contact with customers relating to field project activities.
- Works closely with Engineering, Deployment Coordinators and Partners on project implementation within the E, F & I Services Organization.
- Partners directly with internal and external customers to translate requirements into structured and executable tasks and milestones.
- May be responsible for multiple projects encompassing a product area or supply chain area, and may help direct less senior Deployment Project Managers in their duties
- Facilitate communication between internal groups, internal functions, and outside suppliers/customers as necessary in support of the project execution
- May be required to contribute to process management optimization efforts associated with project management
- Document and communicate project status, obstacles and resolutions to management
- Accountable for developing and coordinating carefully designed and approved action plans to successfully complete E,F & I projects.
- Act as the primary point of contact for all aspects of E,F&I projects, during the onsite implementation phase.
- Assure all parties maintain close communication and coordination regarding project status and milestones.
- Maintain project schedules and report to Management regularly or as agreed.
- Participate in, or lead, process improvement initiatives as assigned
- Provides input to department budgets as assigned.
qualifications:
- Experience level: Experienced
- Minimum 5 years of experience
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
