Description:
Position Description :
- The Manager, Last Mile Transportation will support Companys transportation process for new transportation projects, proof of concepts and pilots.
- The position will focus both on daily execution of existing operational processes and driving process improvement and implementing scalable solutions to the areas of responsibility.
- The position requires communication and coordination with cross functional partners across Grocery Home Shopping, Store Operations, eCommerce Operations, Transportation, FC Operations, Suppliers, and Carriers.
- The role will require the ability to develop a sound understanding of Supply Chain Management to design process improvement opportunities for the Last Mile team.
- Supports and executes defined Company Operations processes by collaborating with cross-functional partners to ensure the needs of the customer and business are met.
- Expectation of daily communication with internal and external partners regarding process information, requirements, and performance measurements to support compliance of the Last Mile business.
- Company Operations process examples include reviewing customer feedback, managing lost or delayed freight, priority shipping, inventory resolution, and daily management of carriers.
- Researches and resolves process breakdown issues for Company Operations by identifying root cause, potential solutions; execution of solutions in a timely manner; and escalates complex issues to manager.
- The candidate will be able to translate iterative problem solving into creation of best-practice standards and ensure their successful implementation at scale at the later roll-out stage.
- Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy and applying these in executing business processes and practices.
- Completes work assignments and priorities in Company Operations by using policies, data, and resources.
- Adapts to and learns from change, difficulties, and feedback.
- Recommends and proactively designs improvement opportunities to enable the Last Mile team to meet its customer promise.
- Solutions will be grounded in data and metrics that drive the business.
location: Bentonville, Arkansas
job type: Contract
salary: $42.80 - 52.80 per hour
work hours: 7am to 3pm
education: Masters
responsibilities:
What are the day-to-day responsibilities?
- Monitor operations through driver departure, ensuring all vans receive properly created, assigned, and dispensed trips.
- Follow up on prior day's returns.
- Contact vendors and coordinate responses to issues.
- Log all issues via JIRA.
- Communicate with store operations (David Cypher's team) on real-time issues impacting the store, such as undispensed trips affecting the backroom.
- Create a daily issue recap and handoff to Hakeem's team for further action and stakeholder communication.
qualifications:
- Experience level: Experienced
- Minimum 3 years of experience
- Education: Masters
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
