Job Description:
- The L&D Learner Experience team ensures the successful delivery of learning programs/events by providing outstanding client service and teaming effectively across various functional groups.
- Supports the planning, logistics, delivery, registration, learning management system updates, reporting and may include instructor sourcing and live session operational support.
- Good Excel/Google sheets skills (i.e. pivots, reporting, etc.)
- Learning Management System (LMS) or comparable system knowledge, Cvent or Cornerstone system experience,
- Project management/managing multiple priorities, writing skills (clear concise emails, announcement writing, etc.)
- Onsite or Virtual event delivery experience
- Leveraging technology to support on demand and live, instructor-led training;
- Learning Management System (LMS) functionality to enhance the learner experience; and,
- Establishing effective networks and supervise onsite resources to accomplish implementation of L&D program;
- Operational expertise in implementation of large scale events, process and logistics planning, onsite event set up
- Experience managing event logistics, e.g. registration, A/V production, learner relations;
- Maintaining project economics while maintaining flexibility for unanticipated issues;
- Leveraging basic-level project management skills to plan, support, and manage the implementation of programs nationally, within a market, and/or in a virtual environment;
- Managing multiple priorities and proactively troubleshooting and problem solving on a real-time basis, escalating as appropriate;
- Learning to use databases and other tools to manage the scheduling and delivery of courses;
- Leveraging presentation and communication skills to effectively work with clients and other team members; and,
- Bringing customer service and a quality focus to the delivery of learning solutions to enhance the learner experience.
- Experience leading registration work streams and using Learning Management Systems
- Developing communications for program participants, actively using accurate formats and modern technology
- NASBA CPE requirements
- Client service mindset
- Ability to manage multiple priorities
- Good presence and communication skills
- Self sufficient with good initiative and willingness to learn
- Good knowledge of Microsoft applications, Google platforms, and cloud based tools
- Experience in a professional services firm or equivalent
- Good attention to detail
- Preferred experience relevant to specific role
- Bachelor degree or equiv experience preferred (high school degree or equivalent required)
location: Tampa, Florida
job type: Contract
salary: $25 - 29 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
NA
qualifications:
- Experience level: Experienced
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
