Job Description:
- Ensure the writing aligns with industry standards and company goals.
- Gather technical information by collaborating with subject matter experts (SMEs), developers, and product teams.
- Organize information logically for easy understanding.
- Create outlines, templates, and structures to streamline content delivery.
- Coordinate reviews and approvals with stakeholders.
- Revise documentation regularly to reflect product updates, new features, or changes in technology.
- Ensure all outdated content is updated or retired as needed.
- Create diagrams, screenshots, flowcharts, and other visuals to support written content.
- Test written instructions to confirm clarity and ease of use.
- Review for grammar, technical accuracy, and usability.
- Use tools like Microsoft Word, Confluence, Markdown, GitHub, or DITA-based CMS to manage and store documentation.
- Organize document libraries for easy access and retrieval.
location: Charlotte, North Carolina
job type: Contract
salary: $32 - 45 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Write and edit clear, concise technical content such as network diagrams, guides, release notes, FAQs, and standard operating procedures (SOPs).
qualifications:
- Experience level: Experienced
- Minimum 5 years of experience
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.