The Senior Configuration Analyst plans and conducts a wide range of quality control
tests and analyses to ensure all application products and services meet organizational
standards and end-user requirements. This includes performing test planning, test
design and test execution. The Senior Analyst supports more complex testing efforts
and assists the Manager as a backup when gone. In addition to these responsibilities,
the Senior Analyst will also configure products, business rules, workflows, forms and
user interfaces to support business processes as defined below.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Administration Items
? Prepares requirements documentation for system modifications.
? Advocates for the use of qTest, JIRA leveraging test automation and Mob Test
Design.
? Has expertise in more than one of the following domains: Lifepro, EOE Systems or
Automation
? Conducts testing of configuration changes done by other Analysts and facilitates
user acceptance testing for system modifications.
? Interacting with Forms group on requirements for New Business/Service forms on
Electronic Order Entry (EOE) systems, Orion and Lifepro
? Supporting production LifePro and EOE systems for problem resolution.
? Handles all requests for new CUSIP numbers and coordinates with other areas
until request is completed.
? Supporting distributor data needs and setup of new distributors on EOE Systems.
? Configuring products and funds on EOE systems and/or Lifepro
? Will take lead in supporting production data problems reported by our distributors
or LifePro Production area.
? Implementation of forms changes
? Implementation of product changes
? Supplies list of carrier questions to be displayed on the platforms.
? May act as a project lead on EOE projects.
? May act as a lead on New Product or Rate Change Projects.
? EOE Platform updates
? Provides weekly status reports of ongoing and future projects
? Update project testing status in Qtest and JIRA
? Participates in carrier forums to keep current on changes happening in the
industry
? Assists Manager with scheduling of projects for EOE platforms
Testing Items
? Unit Tests projects requiring complex knowledge and experience Analyzes and
reviews requirements and technical work products
? Helps to Define test plan and coordinates testing with QA tester.
? Identifies adequate end-to-end testing for product and forms changes
? Executes unit testing for EOE platform changes and product changes
? Validates test results and records and researches defects
? Prioritizes, defines and manages defect reporting and resolution
? Coordinates with distributor platforms for testing.
? Utilizes qTest and qTest eXplorer to create tests, execute them and log defects
? Utilizes JIRA with Confluence to plan and execute workflow of projects.
Support Items
? Assists user departments with basic and complex questions
? Assist Manager with on-boarding of new broker dealers, banks or other financial
service entities on distributor platforms.
? Performs other duties as assigned.
? Monitors platforms, their performance and performs troubleshooting if any
problems arise.
? Performs other related work as assigned.
EDUCATION AND/OR EXPERIENCE:
? Bachelor's degree Information Technology, Business Administration or related field
of study; plus a minimum of 3 years of related experience; or equivalent
combination of education and/or experience.
? A minimum of 2 years' experience with XML and SQL
? Insurance Industry experience working with annuity principles and products including
the application of related federal and state laws.
? Comprehensive knowledge of Lifepro and other Product Systems
? Experience working with EOE platforms, VTxml tool, Firelight and XML Spy tool.
? Experience with DTCC Files along with ACORD, XML, Firelight, RepPro, Ebix and Affirm
platforms
strong customer service orientation.
? Proficient in the use of Microsoft applications and a variety of software including
LifePRO.
? Excellent verbal and written communication skills including strong interpersonal
skills with ability to answer questions and effectively relay information to technical
and non-technical audiences; presentation skills.
? Demonstrated ability to work in a fast-paced environment with tight deadlines on
multiple projects.
? Analytical and inquisitive with ability to apply effective analysis techniques.
? Ability to synthesize and analyze complex information.
? Ability to effectively build and maintain strong relationships with a variety of people.
? Mathematical skills with strong attention to detail.
? Ability to drive and produce results.
? Ability to apply independent and critical thinking.
? Ability to read, analyze and interpret general business periodicals, professional
journals, technical procedures, or governmental regulations.
? strong problem-solving skills with the ability to define problems, collect data,
establish facts and draw valid conclusions in a timely manner on problems that deal
with several concrete variables in standardized situations.
? Ability to read and interpret documents and manuals.
? Ability to work cooperatively and successfully with co-employees within the company.
? Ability to successfully handle pressure and meet deadlines in a fast-paced work
environment.
location: West Des Moines, Iowa
job type: Contract
salary: $50 - 65 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:
Administration Items
? Prepares requirements documentation for system modifications.
? Advocates for the use of qTest, JIRA leveraging test automation and Mob Test
Design.
? Has expertise in more than one of the following domains: Lifepro, EOE Systems or
Automation
? Conducts testing of configuration changes done by other Analysts and facilitates
user acceptance testing for system modifications.
? Interacting with Forms group on requirements for New Business/Service forms on
Electronic Order Entry (EOE) systems, Orion and Lifepro
? Supporting production LifePro and EOE systems for problem resolution.
? Handles all requests for new CUSIP numbers and coordinates with other areas
until request is completed.
? Supporting distributor data needs and setup of new distributors on EOE Systems.
? Configuring products and funds on EOE systems and/or Lifepro
? Will take lead in supporting production data problems reported by our distributors
or LifePro Production area.
? Implementation of forms changes
? Implementation of product changes
? Supplies list of carrier questions to be displayed on the platforms.
? May act as a project lead on EOE projects.
? May act as a lead on New Product or Rate Change Projects.
? EOE Platform updates
? Provides weekly status reports of ongoing and future projects
? Update project testing status in Qtest and JIRA
Page 2
? Participates in carrier forums to keep current on changes happening in the
industry so American Equity can respond timely, and reports any updates/changes
to the Manager.
? Assists Manager with scheduling of projects for EOE platforms
Testing Items
? Unit Tests projects requiring complex knowledge and experience Analyzes and
reviews requirements and technical work products
? Helps to Define test plan and coordinates testing with QA tester.
? Identifies adequate end-to-end testing for product and forms changes
? Executes unit testing for EOE platform changes and product changes
? Validates test results and records and researches defects
? Prioritizes, defines and manages defect reporting and resolution
? Coordinates with distributor platforms for testing.
? Utilizes qTest and qTest eXplorer to create tests, execute them and log defects
? Utilizes JIRA with Confluence to plan and execute workflow of projects.
Support Items
? Assists user departments with basic and complex questions
? Assist Manager with on-boarding of new broker dealers, banks or other financial
service entities on distributor platforms.
? Performs other duties as assigned.
? Monitors platforms, their performance and performs troubleshooting if any
problems arise.
qualifications:
- Experience level: Experienced
- Minimum 5 years of experience
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.