Enterprise Healthcare client has an immediate opening for a highly motivatedTechnical Support Associate Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply!
Provide excellent colleague support for all technology products and services. Resolve issues within a specified timeframe per our defined processes or refer unresolved issues and escalate problems to appropriate technical support groups identified in the Customer Support Process to ensure resolution is achieved.
location: Philadelphia, Pennsylvania
job type: Contract
salary: $20.50 - 30.50 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
This position, you will represent the Global Experience and Identify organization under Technology Experience Services (TXS). TXS is made up of Specialized Technology Services (STS), Global Deskside Services, Executive Support Services, Colleague Technology Experience, Technology Enablement Leader and Customer Support Center. The Technology Solution Zone is under STS, where we support all colleagues of locations where we have a brick & mortar stores. We work closely with all teams.
The Technology Solution Zone Technical Support Associate Analyst role will be a technical representative in the store and will work directly with our colleagues. They will work closely with the other technicians and lead technician on a daily basis. This role will work directly for the Operations Manager and will work with the Store Lead and Greeter on-site
qualifications:
- Experience level: Manager
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
