Our client in San Antonio is looking to fill a permanent position for an Epic - Ambulatory Analyst.
Required Skills:
- Experience with 1-2 previous implementations of Epic Ambulatory within a large, multi-facility healthcare organization.
- Hands on Ambulatory Build experience
- Epic Ambulatory Certification
- We prefer candidates whose perspective extends beyond simply configuring and testing an application.
- The candidates should have an understanding of the clinical workflows and requirements of our customer stakeholders' experience.
- Additionally, we are looking for candidates who demonstrate initiative, client commitment, outstanding attitudes, thrive in a team setting, and see our project as a tremendous opportunity for them to positively impact the clients clinicians and patients.
location: San Antonio, Texas
job type: Permanent
salary: $90,000 - 110,000 per year
work hours: 8am to 4pm
education: Bachelors
responsibilities:
- Provides computer technical expertise, project management, technical guidance and direction in the implementation and operation of computer systems; used for financial, clinical and/or administrative systems
- Organizes and schedules a variety of major and/or complex computer system tasks, including programming, in a timely and proficient manner and in compliance with departmental and policies and procedures.
- Individual must maintain a good working relationship with co-workers and other staff
- perform other duties as assigned or defined in the performance evaluation and in the policies and procedures.
- Acts as the primary support contact for the application's end-users
- Identifies issues that arise in their respective application area as well as issues that impact other application teams, and works to resolve them
- Guides workflow design, builds and tests the system, and analyzes other technical issues associated with Epic software.
- Identifies and implements requested changes to the system as needed
- Serves as a liaison between end users' workflow needs and Epic implementation staff
- Maintains regular communication with Epic representatives, including participating in weekly project team meetings
- Works with Epic representatives, Health System's business community, and end-users to ensure the system meets the business needs in regards to the project deliverables and timelines
- Develops an understanding of operational needs to set the direction for the organization's workflows by attending site visits, validation sessions, and other integrated sessionsP
- articipates in training and works with end-users as required
- Troubleshoots problems and questions as they arise.
- Reviews the status of projects and issues on an ongoing basis with leadership
- Conducts weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
- Other duties assigned or requested based on team functions and responsibilities
- Demonstrates competence to perform assigned and general customer assistance responsibilities in a manner that meets the age-specific and developmental needs of customers encountered.
- Appropriately adapts work and customer assistance methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of customers
- Supports mission, vision and values
- Demonstrates established customer service behaviors and standards
- Treats all customers with courtesy, dignity, respect and professionalism
qualifications:
- Experience level: Experienced
- Minimum 4 years of experience
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
