Seeking an Application Engineer. This person will work closely with the Enterprise Applications Manager in IT, Accounting, Marketing, Records, and other firm personnel to ensure all applications run optimally and without interruption. Good communication, technical and analytical skills are required, with a heavy focus on Microsoft SQL (querying, reporting in SSIS and other tools, maintenance, documentation, and upgrades), Windows Servers, and Microsoft online services. Some programming knowledge would be a 'nice to have,' but expert knowledge is not required.
location: Hackensack, New Jersey
job type: Permanent
salary: $110,000 - 130,000 per year
work hours: 8am to 4pm
education: Bachelors
responsibilities:
Essential Job Functions and Responsibilities:
- As part of team, integrate, update, administer, and support the firm's management applications, which include the following:
- Finance: Elite 3E, Intapp (Time, Risk, Intake), Concur, Iridium reporting and analytics
- Practice-specific tools: Aderant CompuLaw
- Marketing: Foundations
- Responsibilities within the firm's application stack include:
- Performing application implementations, reconfiguration, upgrades, and periodic maintenance.
- Administering the underlying platforms, especially Microsoft SQL, SSRS, SSIS, Active Directory and Azure AD authentication and integration, and Windows Servers.
- Coordinating with other departments and stakeholders during projects and system upgrades; assessing and communicating risk factors, primarily when integrated systems cause a "trickle-down" effect.
- Participating in month-end maintenance such as: Windows updates, SQL maintenance, query optimization, and security patching.
- Testing applications during system changes, enhancements, upgrades, and monthly system maintenance.
- Documenting system configurations, integrations, backup, and disaster recovery processes and other processes.
- Creating how-to guides and documenting resolutions to frequently asked questions.
- Communicating and informing the department and management of project statuses, issues, and proposed resolutions.
- Resolving support requests/tickets escalated from the helpdesk team, including 'end user' application troubleshooting.
- Managing vendor support tickets.
- Tracking and optimizing system performance and storage utilization, plan for necessary hardware or software upgrades to support system growth.
- Researching and evaluating new tools/technologies to improve the current application stack.
qualifications:
- Experience level: Experienced
- Minimum 3 years of experience
- Education: Bachelors (required)
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
