For this contractor assignment, an IT Change and Release Management Analyst Senior is responsible for managing the overall scheduling of changes in an IT environment and assisting with the identification and development of change and release management processes. Tracks, coordinates, and resolves any issues with software releases per established contracts and Service Level Agreements (SLAs). Monitors, maintains and communicates release schedules, status and updates to stakeholders ensuring minimal downtime. Uses analytical and problem-solving skills to recognize and improve change management processes. Provides guidance on complex issues to others as needed.
location: Cleveland, Ohio
job type: Contract
salary: $39.00 - 49.28 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Day-to-Day Responsibilities:
- Coordinates releases and tracks changes through the change management process; ensures that change initiators follow established change and release management processes
- Manages and coordinates complex changes, conflicts and issues between various stakeholders
- Identifies and defines risks and deployment issues, developing alternative plans and actions
- Follows established OLAs
- Maintains documentation in the change system and other repositories as needed
- Works with Project Managers and other technical experts to ensure the proper delivery of project or defect related changes.
- Implements defined work instructions per the release plan and addresses failed deployments
- Analyzes production readiness requirements and provides recommendations
- Work with Service Management stakeholders in planning and gaining necessary approvals
qualifications:
- Experience level: Experienced
- Minimum 4 years of experience
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
