We are looking for a Systems Support Administrator for a contract to hire opportunity in San Antonio. This role is hybrid and will require two days a week onsite.
Qualifications include but not limited to the following:
- Bachelor's degree in Management Information Systems or equivalent education/experience.
- Minimum of two (2) years of experience with Microsoft Windows operating systems (Windows 10, Server 2012, 2016, 2019, etc.).
- A minimum of three (3) years of hands-on experience in IT support or related roles.
- strong organizational, analytical, and problem-solving skills with the ability to manage multiple tasks simultaneously.
- Ability to provide on-call support 24/7, including weekends, as needed.
- Flexibility to work irregular hours, including potential weekend shifts.
location: SAN ANTONIO, Texas
job type: Contract
salary: $34.00 - 37.50 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:
Key Responsibilities:
- Act as the first line of IT support for core organizational applications and systems, resolving technical issues related to hardware, software, and networks.
- Serve as a liaison between the Help Desk team and other technical departments, facilitating a seamless incident escalation process.
- Perform regular maintenance and installation of IT systems, ensuring optimal functionality and minimal downtime.
- Troubleshoot and resolve network, system, and application malfunctions to ensure smooth and efficient operations.
- Assist with server hardware/software maintenance and administration to support the organization's IT infrastructure.
- Monitor and resolve incoming IT trouble tickets, escalating issues to the appropriate team members when necessary.
- Provide exceptional customer service by addressing and resolving technical issues in a timely and efficient manner.
- Complete other job-related duties as needed to support the organization's mission, vision, and values.
- Bachelor's degree in Management Information Systems or equivalent education/experience.
- Minimum of two (2) years of experience with Microsoft Windows operating systems (Windows 10, Server 2012, 2016, 2019, etc.).
- A minimum of three (3) years of hands-on experience in IT support or related roles.
- strong organizational, analytical, and problem-solving skills with the ability to manage multiple tasks simultaneously.
- Ability to provide on-call support 24/7, including weekends, as needed.
- Flexibility to work irregular hours, including potential weekend shifts.
This position will require occasional flexible hours, including weekends and after-hours support. The candidate must be available to provide 24/7 on-call support as needed.
qualifications:
- Experience level: Experienced
- Minimum 3 years of experience
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
