Provide Level 2 helpdesk support. Answers more complex questions about installation and operation of assigned products and escalating all other issues to Level 3 support. Responsibilities include maintaining, developing and supporting personal computers, servers, local and wide area network, software, and data communications technologies.
location: Denver, Colorado
job type: Contract
salary: $34.88 - 39.39 per hour
work hours: 8am to 5pm
education: High School
responsibilities:
- The role involves supporting Teams, video conferencing, and transitioning between the old and new office locations.
- Candidates should excel in customer support, with a focus on on-site employees.
- Experience with Microsoft Outlook and connecting calls to Teams rooms is essentials
qualifications:
- Experience level: Experienced
- Minimum 8 years of experience
- Education: High School
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
