Description:
- At client, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
- The Operations Transformation Program team resides in the Operational Services Group at Charles Schwab and is responsible for leading critical initiatives that support Operations and the firm. Initiatives include providing tailored client servicing based on client segment, reducing the intake of paper across the firm and also reducing the firm's cost associated with not-in-good-order (NIGO) client requests. The team is responsible for partnering with other business organizations to define and implement end to end solutions that deliver the desired client experience while driving scale and efficiency.
- We are seeking an experienced Senior Project Manager to lead key initiatives in scaling operations, driving efficiency, and transforming client request processes.
- This role will play a critical part in enhancing the client experience and reducing the firms' cost of managing NIGO while minimizing the intake of paper-based client requests. The ideal candidate will have a proven track record in delivery high-impact projects, process improvement, and stakeholder management across a matrixed organization.
- Project Management: Lead the end-to-end management of multiple strategic projects.
- Stakeholder Engagement: Develop clear and compelling communication materials, including PowerPoint presentations, tailored to various meeting forums such as executive updates and cross-functional working groups. Effectively convey project objectives, progress, and outcomes to diverse audiences, ensuring alignment and understanding across stakeholders.
- Change Management: Ensure the successful execution of change management plans to support the adoption of new processes across the organization.
- Risk Management: Identify risks and dependencies, develop mitigation plans, and proactively address challenges to keep projects on track.
- 6+ years of experience managing large-scale projects in a complex, matrixed organization
- Excellent communication and interpersonal skills
- Proven ability to manage multiple projects simultaneously, prioritize competing demands, and deliver results under tight deadlines.
location: Phoenix, Arizona
job type: Contract
salary: $70 - 75 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Required Qualifications:
- 6+ years of experience managing large-scale projects in a complex, matrixed organization
- Excellent communication and interpersonal skills
- Proven ability to manage multiple projects simultaneously, prioritize competing demands, and deliver results under tight deadlines.
qualifications:
- Required Qualifications:
- 6+ years of experience managing large-scale projects in a complex, matrixed organization
- Excellent communication and interpersonal skills
- Proven ability to manage multiple projects simultaneously, prioritize competing demands, and deliver results under tight deadlines.
skills:
- Proven ability to manage multiple projects simultaneously, prioritize competing demands, and deliver results under tight deadlines.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
