director of it transformation.

job summary:
Our client is looking for an IT Director for a 12-24 month contract opportunity. This role is 100% remote but must be able to work PST hours. Our client is seeking a an IT leader to build and execute an AI-enabled transformation of their back office and go-to-market systems.

 
location: Oakland, California
job type: Contract
salary: $90 - 100 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
- Develop and implement an IT roadmap, addressing operational inefficiencies and technical debt.

- Optimize Salesforce utilization and minimize reliance for non-core functions, such as identity and access management, order management, accounting, and billing.

- Establish robust security, customer data management protocols, and compliance frameworks to protect customer and organizational data.

- Lead an AI-driven automation initiative to enhance business processes in sales, customer support, and marketing.

- Evaluate and implement an alternative to Staxbill to align with the organization's strategic goals.

- Deliver measurable improvements in operational efficiency, reducing manual processes and enhancing employee productivity.

- Assess internal IT talent and recommend adjustments to team structure and skill development to support future needs.

- Coordinate and oversee third-party vendor performance to ensure alignment with our client's strategic objectives and operational standards.

- Collaborate with our client's PMO, executive stakeholders, and cross-functional teams to ensure IT initiatives align with broader business goals.

- Provide clear, actionable communication tailored to technical and non-technical stakeholders to ensure alignment and engagement.

 
qualifications:
- 10+ years of IT leadership experience.

- Bachelor's degree in IT, Computer Science, or related field (Master's preferred).

- Certified project manager (PMP, PMI-ACP, or PRINCE2 preferred).

 
skills: - Proven success leading multi-platform back-office IT transformations.

- Strong expertise in Salesforce architecture and SaaS deployments.

- Hands-on experience with cloud technologies, cybersecurity, database management, and IT systems.

- Solid understanding of financial KPIs and aligning technology strategies with business goals.

- A track record of building and leading high-performing technical teams.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.