We are seeking a detail-oriented Oracle Cloud Analyst to lead support and enhancement of our Oracle Human Capital Management (HCM) system. The ideal candidate will collaborate with cross-functional teams to ensure that our Oracle HCM platform meets the evolving needs of the business, while driving maximum value and innovation in HR processes. This role is responsible for supporting HCM users, prioritizing and implementing new features, and ensuring alignment with business objectives. This position requires a background in Human Resource (HR) processes, coupled with prior hands-on experience in Oracle Cloud HCM. As part of our Oracle Center of Excellence (CoE) team, the incumbent will work closely with HR, Payroll, IT, Finance, and Operations departments to deliver on key objectives.
Responsibilities
- User Training & Support: Provide guidance and support to end users, ensuring they have a strong understanding of Oracle HCM functionality. Act as HR's point of contact for system and process related questions. Assist users with reporting needs. Create and refine user documentation, job aids, and training materials for Oracle HCM modules. Conduct user training sessions to ensure HR teams and other stakeholders are proficient in using the system.
- Implement Features: Own and manage the backlog of Cloud HCM features. Partner with HR to prioritize product features and enhancements based on user needs, business goals, and Oracle mandates. Work with IT on to ensure features are implemented successfully.
- Stakeholder Collaboration: Act as the primary liaison amongst HR, IT, Finance and other business stakeholders to gather and translate business requirements into solutions. Facilitate communication and alignment across departments. Partner with CoE members to identify opportunities to enhance the process and system, with ability to effectively communicate ideas to the team.
- Subject Matter Expert: Evolve to become the go-to Oracle HCM expert across various modules by successfully completing Oracle University courses and on-the-job-training
- Process Optimization & Continuous Improvement: Gain a deep understanding of our business processes. Continuously evaluate HR processes and workflows to identify areas for improvement. Collaborate with HR teams to drive operational efficiencies and automation leveraging the Oracle HCM system.
- System Implementation & Upgrades: Participate in the implementation of new Oracle HCM modules, functionalities, and system upgrades. Ensure successful integration with other non-Oracle enterprise systems and platforms. Test Oracle quarterly upgrades.
- Vendor Management: Work closely with Oracle, our Managed Service Provider, and third-party vendors to resolve issues, optimize system performance, and implement new features. Stay up-to-date on Oracle HCM updates, patches, and best practices. Participate in Oracle Customer Advisory Board (CAB) meetings to advocate for capabilities that benefit TTX.
- 1+ year of experience as an Oracle Cloud HCM user
- Bachelor's degree in Human Resources Management, Information Technology, Business Administration, or a related field.
- Ability to support training of internal team members with the heart of a teacher.
- Attention to Detail: Strong organizational skills and attention to detail, especially when configuring systems and working with sensitive data.
- Ability to communicate complex technical concepts to non-technical stakeholders. Excellent leadership, organizational, and problem-solving skills.
- Strong analytical and problem-solving skills, with the ability to analyze complex business processes and system interactions. Ability to deliver actionable recommendations and insights based on data.
- Demonstrated success working in cross-functional teams and managing multiple priorities in a fast-paced environment.
- Committed to a continuous learning environment to build expertise in Oracle technologies.
- Strong oral and written communication skills.
- Oracle HCM configuration, implementation, and support experience
- Familiarity with HR data structures, APIs, and system integrations
- Experience building custom reports and data extracts using OTBI and Business Intelligence Publisher (BIP) to deliver insights on HR metrics, workforce trends.
- Oracle HCM certifications
- Creative, innovative, analytical, and independent
- Experience performing testing (e.g., system, integration, performance, and user acceptance testing), and preparing deliverables including test documentation, training materials, and administration/procedural guides.
- Experience with "Getting to Redwood"
- Experience developing HCM analytics in Oracle Fusion Data Intelligence (FDI)
- Proficiency in SQL
- Strong Microsoft Excel skills
- Demonstrated ability to create and maintain system documentation, both functional and technical.
- Change Management: Ability to help people and teams with the transition or transformation of an organization's or function's goals, processes, tools or technologies
- Process Mapping: Skills to visually describe the detailed flow of a process, using flowcharts
- Data Interpretation: Skills to correctly extract, analyze and intuit meaningful information or data from the various data sources, such as structured and unstructured dataset, charts, tables, graphs, etc
- Basic understanding of railroad industry data and systems
- MBA
location: Charlotte, North Carolina
job type: Permanent
salary: $77,000 - 100,000 per year
work hours: 9am to 5pm
education: Bachelors
responsibilities:
- User Training & Support: Provide guidance and support to end users, ensuring they have a strong understanding of Oracle HCM functionality. Act as HR's point of contact for system and process related questions. Assist users with reporting needs. Create and refine user documentation, job aids, and training materials for Oracle HCM modules. Conduct user training sessions to ensure HR teams and other stakeholders are proficient in using the system.
- Implement Features: Own and manage the backlog of Cloud HCM features. Partner with HR to prioritize product features and enhancements based on user needs, business goals, and Oracle mandates. Work with IT on to ensure features are implemented successfully.
- Stakeholder Collaboration: Act as the primary liaison amongst HR, IT, Finance and other business stakeholders to gather and translate business requirements into solutions. Facilitate communication and alignment across departments. Partner with CoE members to identify opportunities to enhance the process and system, with ability to effectively communicate ideas to the team.
- Subject Matter Expert: Evolve to become the go-to Oracle HCM expert across various modules by successfully completing Oracle University courses and on-the-job-training
- Process Optimization & Continuous Improvement: Gain a deep understanding of our business processes. Continuously evaluate HR processes and workflows to identify areas for improvement. Collaborate with HR teams to drive operational efficiencies and automation leveraging the Oracle HCM system.
- System Implementation & Upgrades: Participate in the implementation of new Oracle HCM modules, functionalities, and system upgrades. Ensure successful integration with other non-Oracle enterprise systems and platforms. Test Oracle quarterly upgrades.
- Vendor Management: Work closely with Oracle, our Managed Service Provider, and third-party vendors to resolve issues, optimize system performance, and implement new features. Stay up-to-date on Oracle HCM updates, patches, and best practices. Participate in Oracle Customer Advisory Board (CAB) meetings to advocate for capabilities that benefit TTX.
qualifications:
Qualifications: Required
- 1+ year of experience as an Oracle Cloud HCM user
- Bachelor's degree in Human Resources Management, Information Technology, Business Administration, or a related field.
- Ability to support training of internal team members with the heart of a teacher.
- Attention to Detail: Strong organizational skills and attention to detail, especially when configuring systems and working with sensitive data.
- Ability to communicate complex technical concepts to non-technical stakeholders. Excellent leadership, organizational, and problem-solving skills.
- Strong analytical and problem-solving skills, with the ability to analyze complex business processes and system interactions. Ability to deliver actionable recommendations and insights based on data.
- Demonstrated success working in cross-functional teams and managing multiple priorities in a fast-paced environment.
- Committed to a continuous learning environment to build expertise in Oracle technologies.
- Strong oral and written communication skills.
- Oracle HCM configuration, implementation, and support experience
- Familiarity with HR data structures, APIs, and system integrations
- Experience building custom reports and data extracts using OTBI and Business Intelligence Publisher (BIP) to deliver insights on HR metrics, workforce trends.
- Oracle HCM certifications
- Creative, innovative, analytical, and independent
- Experience performing testing (e.g., system, integration, performance, and user acceptance testing), and preparing deliverables including test documentation, training materials, and administration/procedural guides.
- Experience with "Getting to Redwood"
- Experience developing HCM analytics in Oracle Fusion Data Intelligence (FDI)
- Proficiency in SQL
- Strong Microsoft Excel skills
- Demonstrated ability to create and maintain system documentation, both functional and technical.
- Change Management: Ability to help people and teams with the transition or transformation of an organization's or function's goals, processes, tools or technologies
- Process Mapping: Skills to visually describe the detailed flow of a process, using flowcharts
- Data Interpretation: Skills to correctly extract, analyze and intuit meaningful information or data from the various data sources, such as structured and unstructured dataset, charts, tables, graphs, etc
- Basic understanding of railroad industry data and systems
- MBA
skills:
- Oracle HCM
- HRIS Analyst
- Communication
- Training
- Functional support
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
