- Support and perform change tasks per instructions from application teams in production environment.
- Schedule and manage infrastructure maintenance activities for production environments.
location: Plano, Texas
job type: Contract
salary: $48.84 - 58.84 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Respond to requests for application support from business, operations, and interfacing application teams during oncall schedule.
- Manage incident resolution in production environments for assigned applications.
- Manage problem tracking and resolution in production environments for assigned applications.
qualifications:
- Monitor jobs and respond to job alerts timely.
- Support release and deployment activities as needed.
- Experience with SWIFT software and SWIFT applications
- Unix/Linux operating system knowledge, including ability to navigate and execute commands on servers.
skills:
- Ability to troubleshoot applications, reviewing application logs, data, and other tools applicable to the application.
- Understanding of Remedy Incident Management, Problem Management, and Change Management modules.
- Good written and verbal communication skills, able to summarize at a business level, a technical issue or problem.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
