Come join a Fortune 500 company in Atlanta GA. Great remote opportunity for ServiceNow SAMPro Developer role with atleast 3-4 years experience. This person will be responsible for the development of SAMPro Implementation,SAMPro Workspace, Integrations,ServicePortal and OT - Learn OT. We are seeking a skilled ServiceNow Developer with a proven track record in Hardware and Software Asset Management (HAM and SAM), coupled with a strong understanding of Configuration Management Database (CMDB) and Common Service Data Model (CSDM). The ideal candidate will be responsible for coordinating directly with key stakeholders to understand business requirements, followed by designing, developing, and implementing solutions within the ServiceNow platform to optimize asset management processes and ensure accurate configuration data. Develop, customize, and configure ServiceNow modules, particularly focusing on Hardware and Software Asset Management functionalities and the OT Module to include new or modifications to applications, forms, flow, workflow, UI policies, UI actions, Business Rules, ACLs, UI Builder, and any other configurations required to support client processes. Collaborate with stakeholders to understand business requirements and translate them into technical solutions within the ServiceNow environment. Design and implement workflows, automation, and integrations to streamline asset management processes and ensure data accuracy. Work with the CMDB Master Data Analyst to maintain and optimize the CMDB and CSDM configurations to reflect the organization's infrastructure accurately. Coordinate with the ITAM Team to implement best practices for asset lifecycle management, including procurement, deployment, maintenance, and retirement.
location: Atlanta, Georgia
job type: Contract
salary: $50 - 60 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Job Requirements:
- We are seeking a skilled ServiceNow Developer with a proven track record in Hardware and Software Asset Management (HAM and SAM), coupled with a strong understanding of Configuration Management Database (CMDB) and Common Service Data Model (CSDM)
- The ideal candidate will be responsible for coordinating directly with key stakeholders to understand business requirements, followed by designing, developing, and implementing solutions within the ServiceNow platform to optimize asset management processes and ensure accurate configuration data
- Develop, customize, and configure ServiceNow modules, particularly focusing on Hardware and Software Asset Management functionalities and the OT Module to include new or modifications to applications, forms, flow, workflow, UI policies, UI actions, Business Rules, ACLs, UI Builder, and any other configurations required to support client processes
- Collaborate with stakeholders to understand business requirements and translate them into technical solutions within the ServiceNow environment
- Design and implement workflows, automation, and integrations to streamline asset management processes and ensure data accuracy
- Work with the CMDB Master Data Analyst to maintain and optimize the CMDB and CSDM configurations to reflect the organization's infrastructure accurately.
- Coordinate with the ITAM Team to implement best practices for asset lifecycle management, including procurement, deployment, maintenance, and retirement
- Troubleshoot and resolve issues related to asset management processes, data discrepancies, and system integrations
- Provide technical expertise and guidance to support continuous improvement initiatives related to asset management, CMDB and other relevant areas
- Stay updated with the latest ServiceNow features, enhancements, and industry trends to drive innovation and efficiency in asset management practices
- Collaborate with cross-functional teams, including IT operations, procurement, and finance, to ensure alignment of asset management processes with organizational objectives
- Document technical designs, configurations, and procedures to facilitate knowledge sharing and maintain system documentation
- Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis.
- Develop, Support, and Troubleshoot the integrations within ServiceGPI to maintain the accuracy of the SAM Pro and CI data.
- Configure core application components such as Service Catalog, Service Portal, Knowledge Base, SAM Pro, OT Module, and Reporting
qualifications:
This person will be responsible for the development of
- SAMPro Implementation 3-4 yrs exp.+
- SAMPro Workspace
- Integrations
- ServicePortal
- OT - Learn OT
- HAM and SAM
skills: ServiceNow SAMPro Developer - 3-4 years experience + for all below
Hardware/Software Asset Management (HAM and SAM)
Configuration Management Database (CMDB)
Common Service Data Model (CSDM)
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
