Enterprise Healthcare client has an immediate opening for a highly motivated Technical Support Associate Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply!
location: Dallas, Texas
job type: Contract
salary: $60 - 70 per hour
work hours: 8am to 5pm
education: High School
responsibilities:
- Provides counsel and advice to top management on significant Systems Analysis matters, often requiring coordination between organizations.
- Under general direction, works on extremely complex issues/problems or assignments of large scope, impact, and importance.
- Gather, analyze, document, and validate systems by conducting interviews, observation sessions, and workflow process analysis
- Analyzes, designs and prepares technical and procedural documentation on complex concepts and issues related to applications, interfaces, data structures and workflows across the organization (e.g. batch processing documentation, data flows, architectural diagrams, runbooks, etc)
- Support internal and external audit needs including the procurement or authoring artifacts or documents related to the implementation and operational support of an application or system
- Coordinates the activities with other IT sections (e.g., data base, telecommunications, operations, technical support, etc.) on application or system changes.
- Support application development teams for technology release events, prior/during/post deployment
- May work with business partners to identify and specify the complex business requirements and processes, and in the application design, testing and implementation process (e.g., diverse development platforms, software, hardware, technologies and tools, etc.).
- Has full technical knowledge of all phases of applications systems analysis.
- Focuses on providing thought leadership and technical expertise across multiple disciplines.
qualifications:
- Waterfall and Agile Experience
- Experience with tools such as Clarity, Webex, JIRA, Service Now, Confluence, Sharepoint
- Experience with developing or implementing enterprise technology solutions including applications, servers, network infrastructure
- Experience supporting IT solutions or projects related to Utilization Management, Care Management or Clinical Data Initiatives
- Healthcare experience
skills:
- Strong communication skills and ability to collaborate with business and technology teams
- Strong detailed analytical skills
- Takes initiative and is a self-starter
- Ability to stay very organized while managing multiple tasks and activities
- Ability to seamlessly 'switch channels' and prioritize competing requests and deliverables
- Team player with proven ability to foster and manage working relationships within a matrix environment
- Dealing with ambiguity and problem solving
- Proficient in MS Office tools (Word, Excel, Visio, Outlook)
- 7-10 years in Information Technology within a large matrixed organization
- Bachelor degree in relevant field
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
