100% TELECOMMUTE
We are hiring 4 remote roles: each with a different schedule ( all times below listed in CST ):
- Role 1: Sun, Mon, Fri, Sat 12AM-8AM - Tue 8AM-4PM
- Role 2: Tue, Wed, Thu 12AM-8AM - Fri, Sat 8AM-4PM
- Role 3: Sun, Mon 8AM-4PM - Wed, Thu, Fri 4PM-12AM
- Role 4: Sun, Mon, Tue, Sat 4PM-12AM - Thu 8AM-4PM
location: Eden Prairie, Minnesota
job type: Contract
salary: $25.00 - 31.75 per hour
work hours: 8am to 4pm
education: No Degree Required
responsibilities:
Description: The Fraud Transaction Monitoring Analyst supports the Directed Spend fraud team by monitoring key dashboards and alerting tools for suspicious activity. They will actively review assigned tools to ensure any suspected fraud is identified and acted on appropriately. As part of a 24x7 monitoring team, they are responsible for ensuring fraud is quickly responded to, regardless of the time or day. Additionally, Analysts will be assigned additional review work, looking for fraudulent transactions in identified datasets.
qualifications:
Responsibilities:
1. Monitor Real-Time Dashboards: Regularly review real-time transaction dashboards for shifts, spikes, or unusual patterns in activity.
2. Investigate Alerts: Actively investigate alerts generated by systems to determine the legitimacy of transactions.
3. Operational Support: Support any assigned operational investigations and research related to potential fraud cases.
4. Escalation: Escalate any suspicious behavior or transactions to Fraud Leadership for further action.
5. Transaction/Account Analysis: Analyze transaction data to identify trends, anomalies, and potential fraud indicators.
6. Reporting: As assigned, prepare review summaries, outlining any trends, call-outs, and significant findings.
7. Documentation: Maintain detailed records of all investigations, findings, and actions taken.
skills: Ideal Background: Ideal candidates have a combination of experience in fraud, card services, and/or operational monitoring roles.
Required skills:
- 1-2 years in fraud
- 1 year in an operational monitoring position
- 2 years working independent, without direct supervision
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
