The Business Systems Analyst serves as a vital link between clients, business stakeholders, and the IT department, ensuring clear communication and understanding of business requirements related to Medicare Part D programs and services. This role involves analyzing complex business systems, gathering user needs, and formulating system solutions aligned with overall business strategies. The analyst collaborates with stakeholders to prioritize initiatives, document user stories, and develop functional requirements, working within an agile development framework to deliver technology solutions efficiently.
location: San Diego, California
job type: Contract
salary: $42 - 46 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Collaborate with business stakeholders to document user stories and business requirements, ensuring clarity and traceability for technology teams.
- Translate business needs into detailed functional specifications, including system requirements, flow charts, report mock-ups, and business rules.
- Facilitate design sessions with business and technical teams to develop solutions that meet business needs and ensure operational excellence.
- Provide technical guidance on product and database design, ensuring alignment between user needs and technology capabilities.
- Utilize advanced SQL programming skills to analyze large datasets, extract meaningful insights, and support data-driven decision-making.
- Develop project plans, prioritize tasks, and provide regular progress updates to stakeholders and management.
- Manage and respond to change requests, ensuring alignment with business goals.
- Remove impediments and foster a high-performing, collaborative team environment.
- Promote continuous improvement through retrospectives, feedback loops, and knowledge sharing in Confluence.
- Coordinate dependencies with Scrum Masters and stakeholders to maintain priority alignment.
- Work with QA and business stakeholders to conduct data validation, ensuring the integrity and quality of delivered solutions.
- Advocate for automation, self-service capabilities, and process efficiency to enhance accuracy and eliminate manual operations.
qualifications:
- Bachelor's degree or equivalent combination of education and experience.
- 3-5 years of experience as a Business Systems Analyst, preferably in PBM, CMS, or Medicare Part D programs within the healthcare industry.
- Strong proficiency in advanced SQL programming and data analysis techniques.
- Excellent communication and interpersonal skills to facilitate collaboration and documentation.
- Ability to manage multiple priorities in a dynamic environment.
- Proficiency in MS Office, MS Project, MS Visio (or Miro), SharePoint, Atlassian JIRA, and Confluence.
- Strong customer service and interpersonal communication skills.
- ScrumMaster experience is a plus.
skills:
- SQL & Data Analysis - Advanced SQL programming for querying and analyzing large datasets.
- Business & Functional Requirements Gathering - Translating business needs into detailed documentation.
- Process Mapping & Workflow Design - Creating flowcharts and visual representations of business processes.
- Agile & Scrum Methodologies - Working within an Agile environment and collaborating with Scrum teams.
- Project Management - Prioritizing tasks, tracking progress, and ensuring timely delivery.
- System Design & Development - Understanding system architecture, integration, and database structures.
- QA & Data Validation - Conducting quality assurance checks to ensure accuracy and integrity.
- Tools & Software Proficiency - Experience with JIRA, Confluence, MS Office, MS Visio (or Miro), SharePoint, and MS Project.
- Communication & Documentation - Clearly conveying technical and business requirements to various stakeholders.
- Problem-Solving & Critical Thinking - Identifying issues, analyzing solutions, and driving resolutions.
- Collaboration & Stakeholder Management - Working effectively with cross-functional teams.
- Adaptability & Time Management - Managing competing priorities in a fast-paced environment.
- Customer Service Orientation - Addressing stakeholder needs and ensuring satisfaction.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
