it systems support specialist.

job summary:
Our client is looking for an IT Systems Support Specialist for a 6 month contract opportunity located in Sacramento, CA. This role has a high chance of extensions.

 
location: Sacramento, California
job type: Contract
salary: $30 - 35 per hour
work hours: 8am to 5pm
education: Associates
 
responsibilities:
Strong customer service skills

Knowledge of Active Directory or other identity management system

Attention to detail

Ability to work with rapidly changing priorities

Experience with troubleshooting Windows systems

Good verbal and writing skills for customer interaction and documentation

Second-level Service Desk support tickets (85% remote and 15% desk-side), resolve hardware and

software issues and assist customers remotely with DUO, NetMotion, and network resource

connectivity.

Deployment of MECM GUI and Headless images, and software deployments both manual and as

MECM task sequence software packages.

Update both hardware and software assignments in Manifest.

Assist users in operating systems, application programs, utilities, and hardware operations.

Image, install and move IT-related equipment.

 
qualifications:
Strong customer service skills

Knowledge of Active Directory or other identity management system

Attention to detail

Ability to work with rapidly changing priorities

Experience with troubleshooting Windows systems

Good verbal and writing skills for customer interaction and documentation

Second-level Service Desk support tickets (85% remote and 15% desk-side), resolve hardware and

software issues and assist customers remotely with DUO, NetMotion, and network resource

connectivity.

Deployment of MECM GUI and Headless images, and software deployments both manual and as

MECM task sequence software packages.

Update both hardware and software assignments in Manifest.

Assist users in operating systems, application programs, utilities, and hardware operations.

Image, install and move IT-related equipment.

 
skills: Strong customer service skills

Knowledge of Active Directory or other identity management system

Attention to detail

Ability to work with rapidly changing priorities

Experience with troubleshooting Windows systems

Good verbal and writing skills for customer interaction and documentation

Second-level Service Desk support tickets (85% remote and 15% desk-side), resolve hardware and

software issues and assist customers remotely with DUO, NetMotion, and network resource

connectivity.

Deployment of MECM GUI and Headless images, and software deployments both manual and as

MECM task sequence software packages.

Update both hardware and software assignments in Manifest.

Assist users in operating systems, application programs, utilities, and hardware operations.

Image, install and move IT-related equipment.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.