- This role provides application support for the critical applications part of project ACE/Payments.
- Monitor and support applications for 100% SLA meets
- On call support
- Production Ticket/Issue Triage
location: Plano, Texas
job type: Contract
salary: $53.52 - 63.52 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Preparing RCA - Root Cause Analysis (RCA) document
- Partner with Application team, CCO, application support teams to resolve the issue
- Prepare and/or review Impact Analysis based on issue analysis
qualifications:
- Hands on experience with application support workload
- Write scripts to automate mundane daily Client's tasks
- Willing to provide support after office hours, weekends and stay on call when business needs.
skills:
- Identify root cause in the code, suggest break-fix activities in the code and/or DB
- Follow the release management and code deployment process to migrate the code changes.
- Java/J2EE
- Splunk,
- SQL
- Unix/Linux
- J2EE, Spring, Microservice Unix / Linux Scripting Understanding on Database terminologies
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
