job summary:
We are seeking a skilled Deskside Support Specialist to provide exceptional technical assistance to our staff. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach.
location: Beaverton, Oregon
job type: Contract
salary: $25.00 - 28.99 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Key Responsibilities:
- Provide timely and effective deskside support to employees, resolving hardware and software issues.
- Install, configure, and maintain computer systems, peripherals, and software applications.
- Troubleshoot and resolve network connectivity issues.
- Assist with the setup and deployment of new equipment.
- Maintain accurate records of support requests and resolutions using our ticketing system.
- Collaborate with other IT team members to ensure efficient and effective support.
- Educate and train employees on IT best practices and usage of company systems.
- Participate in IT projects and initiatives as needed.
qualifications:
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
- Proven experience in deskside support or similar IT support roles.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with network protocols and troubleshooting techniques.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.
skills: Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
- Proven experience in deskside support or similar IT support roles.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with network protocols and troubleshooting techniques.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
deskside services administrator.
- posted 3 days ago
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