Join a rapidly expanding multi-site manufacturing organization and become a vital contributor to their ongoing success. This is an exceptional opportunity for a driven IT professional to make a significant impact by providing advanced technical support to end-users across a dynamic and fast-paced environment. You'll collaborate with seasoned industry experts, gaining invaluable experience and enjoying considerable autonomy in your role.
location: Avon, Ohio
job type: Permanent
salary: $70,000 - 80,000 per year
work hours: 9am to 5pm
education: Bachelors
responsibilities:
- Provide expert-level support for hardware, software, applications, operating systems, and connectivity issues, ensuring seamless operations for end-users.
- Design, implement, and maintain robust technical solutions aligned with business needs, emphasizing clear documentation and user training.
- Proactively monitor, diagnose, and resolve hardware and software errors, prioritizing effectively and minimizing disruptions.
- Contribute to the security and reliability of critical IT infrastructure through server upgrades and the implementation of data protection, disaster recovery, and failover strategies.
- Lead desktop and helpdesk support initiatives, ensuring timely resolution of issues and a positive end-user experience.
- Collaborate effectively with IT teams across multiple locations and external service providers.
qualifications:
- 3-5 years of experience in IT systems administration and user support.
- Strong proficiency in Microsoft technologies, including Windows (client and server), Active Directory, Microsoft 365 & Entra ID, Azure, and PowerShell.
- A solid understanding of networking principles and troubleshooting techniques.
- Proven ability to analyze and resolve complex technical issues.
skills:
- Exceptional organizational, communication (written and verbal), and problem-solving skills.
- A proactive, customer-focused approach with a strong sense of ownership.
- The ability to thrive in a dynamic environment and effectively manage priorities.
- A willingness to learn and adapt to new technologies and challenges.
- Flexibility to provide occasional evening and weekend support.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
