job summary: 50%: Customer service skills to include phone support and ticket support. 40%: Work with monitoring tools. Knowledge of at least one mainframe computer system including related components, their configuration and function10%: Analyze operations and arrange components into logical sequences.Ability to remote into systems to assist in call resolution. Top 3 Skills: Desktop Support Helpdesk Support Customer Service location: Augusta, Main
job summary: 50%: Customer service skills to include phone support and ticket support. 40%: Work with monitoring tools. Knowledge of at least one mainframe computer system including related components, their configuration and function10%: Analyze operations and arrange components into logical sequences.Ability to remote into systems to assist in call resolution. Top 3 Skills: Desktop Support Helpdesk Support Customer Service location: Augusta, Main
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