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Page 2 - 284 customer experience jobs found

Demand Planning Ownership: Serve as the primary owner of the demand planning process.
System Report Review: Review daily system reports to assess demand and communicate supply needs to the Production team.
Change Communication: Communicate any changes related to SKUs, quantities, ship-to locations, start dates, etc., to the appropriate parties to ensure customer needs are met.
Order Accuracy: Ensure accurate communication with Sales and Customer Service to guarantee all orders are correct and all deliveries meet assigned orders. Report any back-ordered or missing products.
Monthly Buys: Place monthly buys by downloading system data, analyzing results, identifying production minimums, and finalizing data before submission to Production.
Inventory Management: Help maintain proper inventory levels during monthly buys by ensuring there are production purchase orders from the previous buy in NetSuite. Analyze open order reports, supply allocation, and current on-hand inventory.
Demand Communication: Effectively communicate any changes in demand to Customer Service, Production, Sales, and Product Line Managers.
Production Prep: After submitting the buy to Production, prepare and upload an Excel file to NetSuite for all styles below MOQ that are not being produced. Systematically remove all SKUs not being produced from sales orders and communicate these changes to Sales and Customer Service.

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