- job summary: Production Support Manager is responsible for overseeing the stability and efficient operation of the production environment, managing a small team of support specialists to proactively monitor systems, troubleshoot issues from Tier 2, respond to incidents, and ensure timely resolution while continuously identifying areas for improvement and implementing process changes to optimize production performance; Should act as a bridge between enginejob summary: Production Support Manager is responsible for overseeing the stability and efficient operation of the production environment, managing a small team of support specialists to proactively monitor systems, troubleshoot issues from Tier 2, respond to incidents, and ensure timely resolution while continuously identifying areas for improvement and implementing process changes to optimize production performance; Should act as a bridge between engine
