- job summary: The responsibilities of the Business Intelligence Analyst will be to understand the metrics and systems driving the business, cultivate data from various sources and present useful reports and data visualizations. To enable operational excellence, the need for meticulous, real-time KPIs and financial statistics has become essential to maximize company performance. The Business Intelligence Analyst will assist our client in reaching new growthjob summary: The responsibilities of the Business Intelligence Analyst will be to understand the metrics and systems driving the business, cultivate data from various sources and present useful reports and data visualizations. To enable operational excellence, the need for meticulous, real-time KPIs and financial statistics has become essential to maximize company performance. The Business Intelligence Analyst will assist our client in reaching new growth
- job summary: 1. ServiceNow Platform Knowledge Understanding of ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB, etc.).Familiarity with Service Catalog, Workflows, and SLA management.Ability to configure forms, fields, UI policies, and business rules without scripting. 2. ITSM & ITIL Best Practices Strong grasp of ITIL principles (Incident, Change, Problem, Knowledge, CMDB).Understanding Service Level Agreements (SLAs) and theijob summary: 1. ServiceNow Platform Knowledge Understanding of ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB, etc.).Familiarity with Service Catalog, Workflows, and SLA management.Ability to configure forms, fields, UI policies, and business rules without scripting. 2. ITSM & ITIL Best Practices Strong grasp of ITIL principles (Incident, Change, Problem, Knowledge, CMDB).Understanding Service Level Agreements (SLAs) and thei
